December gifts

Legal warranty / Non Conformity

The legal warranty applies to all products purchased through

A product must have those properties that are necessary for normal use. In short: do what the buyer can reasonably expect from it. This means that a product must not show any defects during its expected lifespan under normal use. If a product does not meet these expectations, in other words: if it shows a defect, must in principle repair it free of charge or, if that is not possible, deliver a replacement, comparable product. Or if that is not possible: to dissolve the agreement.

If the product has been used for a long time without problems, does not have to reimburse the entire purchase amount. For repairs, may charge costs if the lifespan of the product is extended by the repair after a longer period of use. These legal rules always apply and are independent of any other warranty given, such as a manufacturer's warranty.

If the product has not been used normally or if there is normal wear and tear, the above does not apply.